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U.S. Citizen Services

General Information

Important Announcement

All non-emergency services (renewal of U.S. passports, Consular Reports of Birth Abroad, Notarials and other services) are provided by appointment only. To set an appointment for passport, report of birth, notary services, or services related to federal benefits, please use the link available under the appropriate service category: Passports and Reports of Birth or Notarial and Other Services.

Please note that the American Citizen Services unit cannot answer inquiries related to visas for Romanian citizens, even if they involve an American citizen petitioner or sponsor. For information regarding visas, please follow this link: http://romania.usembassy.gov/visas.html.

How to Contact Us

You can contact us by email, telephone, or mail, but before doing so, please review the information on our website as the answer may readily be available. Please note that we will NOT respond to visa or ESTA related inquiries.   

  • E-mail: For specific questions regarding our services that have not been answered by the information on our website, send an email to AcsBucharest@state.gov.
  • Telephone inquiries: The American Citizen Services Unit answers inquiries by telephone at (+4) 021-270-6000 Monday to Friday, between the hours of 1:00 pm and 4:30 pm, except for American and Romanian public holidays.  The morning hours are reserved for visitors with appointments and only emergency phone calls (see instructions below) can be answered.
  • Emergencies: In case of an emergency, i.e. the arrest, life threatening illness or death of an American citizen, you can call the above number from 8:00 A.M. through 5:00 P.M. In case of such an emergency outside these business hours, i.e. evenings, weekends or holidays, please call the Duty Officer at (+4) 021-200-3300. No immigration, visa or ESTA information is available at this number.
  • Fax: +(40 21) 200-3578.

Consulate Location: 4-6, Liviu Librescu Blvd., District 1, Bucharest, north of Baneasa Shopping Mall. For a map please click on this Google Maps link.

Public Transportation Information: Bus lines from Bucharest to the Embassy:

  1. Drumul Matasii lines: 301, 148, 149, 449;
  2. Baneasa Shopping City lines : 131, 335, 605, 261;
  3. Weather Forecast Institute lines: 148, 149, 301, 304, 449, 476, 783;
  4. Aleea Privighetorilor and Baneasa Restaurant lines: 148, 301;

The Embassy and Consulate are closed on public American and Romanian holidays. For a list of public holidays observed by the Embassy, please select Holidays.

For security reasons, the following may not be brought to the Consulate:

  • large bags, backpacks, suitcases, packages and luggage
  • laptop computers, mobile phones, electronic devices such as blackberries, iPods, or PDAs, cameras or video or audio equipment

There are no luggage storage facilities on Embassy grounds. A temporary luggage storage facilities exists at the North Train Station (Gara de Nord).

American Citizens

  • Please watch a short video about the services available to American Citizens at the Consular Section of the U.S. Embassy in Bucharest (External link to YouTube)

IRS Spotlight

  • The IRS has updated their website for U.S. taxpayers living overseas. This website contains the basic tax information plus links to other detailed topics such as:

    • foreign earned income exclusion
    • foreign tax credit
    • reporting foreign bank accounts
    • Fulbright grants
    • state taxes
    • and much more

    Visit the IRS website for U.S. Citizens and Resident Aliens Abroad

Secure Flight

  • Effective October 1, 2010, if your travel plans include airline flights to/from the United States, you will be required to provide the following information at the time you make your reservations and at least 72 hours before beginning travel:

    - Full Name (as it appears on your passport)...

    Read more

Scam Notice

  • Internet Dating and Scam Notice

    Scams involving U.S. citizens have led to the loss of considerable amounts of money, ranging from a few hundred dollars to hundreds of thousands of dollars. For more information on commonly encountered international financial scams, please visit the Department of State’s website.

    Please beware of any emails requesting any personal information such as social security number, bank account numbers, login identification such as user id and passwords for online banking information. The U.S. Embassy does not request such information from customers, visa applicants or their sponsors. Official email communications from the U.S. Government come from domains ending in “.gov”.  The U.S. Government does not send emails from private email domains such as Gmail or Yahoo.

    To report suspicious emails or requests from people that claim affiliation with the US Embassy, please forward the suspicious email or provide the relevant information immediately to BCHFPM@state.gov.